Sometimes, you could preserve seeing a pop-up message to your Mac saying, “printtool is attempting to regulate the printer settings.” The message additionally asks you to go into your consumer call and password to regulate settings. Lastly, this message might also additionally appear to seem random and intermittently. Sometimes, this message might also additionally seem each time you need to apply your printer or scanner. If you’re seeing this message, you could marvel at what printtool is and what might appear in case you input your credentials and click on the Modify Settings button; and you could marvel what you could do to forestall this pop-up from appearing. This article will come up with statistics that will help you solution those questions.
What is printtool? Why does this pop-up seem?
Printtool is a macOS procedure. It is partially answerable for dealing with printing interfaces. More specifically, printtool is a device procedure that tests in case your printer is to be had and prepared to print. If you open Activity Monitor and seek printtool, you may see this procedure.
This pop-up might also additionally seem for 2 predominant reasons:
You have mounted a printer’s software (additionally referred to as a printer driver) to feature a printer, however the printer is now no longer to be had.
Users who’re looking to get right of entry to the printer do now no longer have the privileges to print or scan.
How you could repair matters to forestall the printtool message
There are some matters you could try:
1. Delete unused printers
First, let’s take away the printers out of your Mac that aren’t to be had to you anymore. Once you take away them, your difficulty can be gone. Here is how:
Go to Apple menu > System Preferences, then click on Printers & Scanners.
Check the listing of to be had printers.
Select the only that isn’t always to be had.
Click the (-) Remove button. A pop-up will seem saying, “Are you certain you need to delete the printer…”
2. Give the consumer the vital privileges
If a consumer (this can be you yourself) does now no longer have enough privileges, she or he might also additionally run into this problem. To deliver the privileges, upload the consumer to the Print Administrators Group using Directory Utility.
First, open Directory Utility. The simplest manner to open that is to apply Spotlight. Open Spotlight (with Command – Space bar) and kind “Directory Utility,” then hit Return.
The subsequent steps might also additionally appear confusing, however don’t worry, it’s far easy. To make it even less difficult for you, I encompass a screenshot below, which indicates all of the steps. Just comply with the numbers at the screenshot.
Directory Utility screenshot
Click the Directory Editor tab.
Open the Viewing drop-down menu and pick out Groups.
In the hunt box, kind print.
From the results, pick out Print Administrators.
Click the Lock icon subsequent to Not authenticated (that is positioned beneathneath the Directory Editor tab) to liberate the section. Enter your Mac consumer call and password.
Select GroupMembership. Click the (+) Add button subsequent to the GroupMembership line. You won’t see it in case you did now no longer liberate this section.
Enter the consumer call that continues seeing this printtool pop-up message. In the textual content region under the listing, replace “new_value” (that is already selected) with the consumer call, like stacey (in our screenshot, the consumer call is macReports.com).
Click Save, then cease Directory Utility.
Restart your Mac.