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Mail Keeps Crashing on Mac

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Several Mac customers have stated that Mail closes or quits unexpectedly. This article explains how you may troubleshoot if the Mail app for your Mac continues crashing whilst you need to open it. This article will assist you if:

  • Mail opens with none problem however then crashes later on.
  • Mail crashes as quickly because it starts.
  • Mail opens however hangs with the spinning colour wheel after which crashes.

Please strive the stairs underneath. After attempting every step underneath, take a look at Mail once more to look if you may open it. Before you do anything, virtually restart your Mac. If restarting does now no longer repair your trouble, then strive the stairs underneath:

Update

Update your Mac. Then attempt to open Mail once more. When you replace the macOS software program for your Mac, Mail can also be updated. And this could clear up your trouble. Here is how:

 

  • If you’re the usage of macOS Mojave or later: Go to System Preferences and Software Update.
  • If you’re the usage of macOS High Sierra or earlier: Open the App Store and click on Updates.

Rebuild

Try rebuilding your mailboxes to look if this fixes your trouble Here is how:

 

  • Open Mail.
  • Select a mailbox.
  • Click Mailbox > Rebuild.

You might not be capable of rebuild due to the fact that Mail hold crashing. But do that if you may.

Mailbox Rebuild

Certain messages inflicting this?

Are you having this trouble whilst you need to open positive mail messages? It is viable that Mail might also additionally cease because of broken emails. You can clear up this via way of means of deleting those complex messages. Damaged messages might also additionally purpose the Mail app to crash whilst you scroll via messages to view them. Here is how:

 

  • Press and keep the Shift key.
  • While urgent the Shift key, open the Mail app. When you open the Mail app even as urgent the Shift key, Mail will open with none message selected.
  • Then drag the Message Viewer pane (the horizontal divider) till you best see the listing of messages.
  • Select the complex message via way of means of clicking once. This is the message that changed into energetic while Mail crashed.
  • Then press the Delete key for your keyboard. Or click on Message > Move to > Trash.

Alternatively, in case your Mail account gives a web-primarily based totally provider to test emails (maximum do inclusive of gmail.com, iCloud.com, yahoo.com, and many others), you may go to their internet site and sign up after which delete the corrupted electronic mail.

Isolate the trouble

Following the stairs underneath will assist you locate the complex mail account. Here is how:

  • On your Mac, visit System Preferences and Internet Accounts.
  • Disable all electronic mail debts via way of means of unchecking the Mail option.
  • Now all your Mail debts are disabled, attempt to open Mail. Does the app crash or now no longer?
  • If it opens with out crashing, which means that certainly considered one among your debts are inflicting this trouble. What you may do is to show every account on separately and take a look at Mail after turning on every account. Repeat this till you locate the account this is inflicting this. And whilst you locate the complex account, what you may do is to delete the account after which re-add.
  • If Mail crashes, switch on all your debts and visit the subsequent step underneath.

See if you may begin Mail in Safe Mode

Safe Mode (additionally referred to as Safe Boot) might also additionally repair your trouble. Safe Mode clears caches and maintenance disks. Here is how:

 

  • Turn off your Mac.
  • Turn for your Mac and without delay press and keep the Shift key.
  • Keep keeping the Shift key till you spot the login screen.
  • Login.
  • When your Mac finishes beginning up, now attempt to open the Mail app. Does it crash or now no longer?
  • Restart your Mac once more. This time restart normally. Do now no longer press any keys. This will go out Safe Mode.
  • Again take a look at Mail.

Delete desire documents

If the Mail desire documents are corrupted for a few reasons, this could purpose crashes. Please notice that whilst you eliminate those documents, your account settings and options can be gone. Here is how:

 

  • Quit Mail.
  • Go for your computing device and press and keep the Option key.
  • In the Finder, even as keeping the Option key, click on Go after which Library.
  • Open the Preferences folder.
  • Locate those  documents: com.apple.mail.plist and com.apple.mail-shared.plist
  • Move those documents to the Trash.
  • Restart your Mac.
  • Then attempt to open Mail to look if it works.

 

Mail Preferences

Remove Envelope documents

We will delete Envelope documents, you Mac will routinely construct them. Here is how:

 

  • Quit the Mail app if it’s far running (Mail > Quit Mail).
  • In the Finder, press and keep the Option key and click on Go > Library.
  • Open the Mail folder.
  • Open the V7 folder (this could be V5, V6, V7, V8, and many others relying for your macOS version).
  • Open the MailData folder.
  • Locate those documents: Envelope Index, Envelope Index-shm, Envelope Index-wal.
  • Move those documents for your computing device.
  • Now open the Mail app. Wait for the Mail app to rebuild new Envelope Index documents. Please notice that this could take time.
  • And if the whole thing appears to be working, you may now delete the envelop documents from the computing device.

 

Mail Envelope

Remove Mail Saved folder

Please comply with the stairs underneath. Doing so will delete the Mail Application Saved State folder. A Saved Application State folder is a sort of cache folder that permits an app (on this case, that is Mail) to renew and reopen once more. And this folder might also additionally purpose your trouble. Here is how you may eliminate this.

  • Quit Mail.
  • Go to the Finder.
  • Press and keep the Option key and even as keeping the Option key, click on Go and Library.
  • Open the Containers folder.
  • Open the com.apple.mail folder
  • Open the Data folder.
  • Open the Library folder.
  • Open the Saved Application State folder.
  • Find the “com.apple.mail.savedState” folder and drag this folder to the Trash.
  • Then reopen the Mail app.

Reset NVRAM

Resetting NVRA (or PRAM) might also additionally clear up your trouble. Resetting this may eliminate a number of your settings inclusive of volume, time zone, and many others. Here is how:

  • Turn off your Mac.
  • On your keyboard, discover those 4 keys: Option, Command, P, and R (do now no longer press them yet).
  • Turn for your Mac and without delay press and keep the Option, Command, P, and R keys.
  • Keep keeping those keys for 20 seconds. Then launch the keys.

Remove Mail field

If you’re nevertheless having this trouble, you could need to eliminate the field folder. When you eliminate this folder, you may lose a few settings inclusive of mail filters, signatures, and many others. Here is how:

  • Quit Mail.
  • Go to the Finder.
  • Press and keep the Option key and even as urgent the key, click on Go and Library.
  • Open the Containers folder.
  • Find the “com.apple.mail” folder.
  • Now circulate this folder for your computing device. We are shifting to the computing device so you can without difficulty repair the folder if needed.
  • Now open Mail. If it opens, your problem is fixed.
  • If it nevertheless crashes, you may positioned the field folder back. And perhaps it’s time to touch Apple support.

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